The cost of an out-of-warranty of iPhone battery will be SGD38 in Singapore, announced Apple today as it offered an apology for its handling of the issue of flagging batteries on the older phone models.
Yesterday, Apple said it would make a number of changes for customers “to recognise their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions,” in a posting on its website.
“We know that some of you feel Apple has let you down,” Apple said in its posting. “We apologise.”
On December 20, Apple acknowledged that iPhone software has the effect of slowing down some phones with battery problems. Apple said the problem was that ageing lithium batteries delivered power unevenly, which could cause iPhones to shut down unexpectedly to protect the delicate circuits inside.
Meanwhile, the price for the out-of-warranty battery replacements will be SGD38, down from the original price of SGD118, when the programme kicks in late January. Consumers can head to Apple's store at Orchard Road or authorised resellers to get their batteries replaced.
The reduced pricing applies to anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January 2018.
Apple also said it would issue an iOS software update with new features to allow users to have more information on the health of their mobile device’s batteries. This will come “early in 2018”, it added.
The apology and measures to mitigate the fallout from the incident some came after lawsuits were filed against Apple in the United States, Israel and France.
