Singapore Airlines (SIA) and Vistara – a joint venture between Tata Sons and SIA – have signed an agreement to further strengthen their existing partnership.
This is an extension of a codeshare partnership that came into effect in 2017.
The Commercial Cooperation Framework Agreement will enable the two parties to offer seamless services to their customers. This will be done through harmonising efforts in capacity planning, sales, marketing, joint fare products, customer services and operations.
SIA noted in a press statement that the agreement is subject to regulatory approval in Singapore.
Strengthening the partnership between SIA and Vistara will allow both airlines to achieve further synergies on services between Singapore and India, as well as in the key regions of Southeast Asia, Australia and New Zealand.
This will be important as the aviation industry recovers from the impact of the COVID-19 pandemic, SIA said.
“By bolstering our partnership, Singapore Airlines and Vistara are able to work together to provide additional options for our customers," said JoAnn Tan, Acting Senior Vice President Marketing Planning.
"It also reflects the importance of the Indian market to Singapore Airlines, as well as our commitment to grow our network in the coming years.”
Commenting on the new agreement, Leslie Thng, Chief Executive Officer, Vistara, added, “The intent is reflective of our deep-rooted commitment to providing our customers the finest and the most convenient way to fly across the world with the consistency of a five-star travel experience. This is in line with our long-term growth plan of expanding Vistara’s global presence and presenting India’s best airline to the world.”