Singapore Airlines (SIA) announced it will provide free unlimited in-flight Wi-Fi services to KrisFlyer member passengers flying in all classes from July 1.
The move is part of SIA’s efforts to improve flight experiences for its passengers, said chief executive officer Goh Choon Phong at a media roundtable.
The airline also said it will make some changes to its meal offerings from June 1, such as re-introducing appetisers to economy class meals.
Currently, KrisFlyer members travelling in economy and premium economy class are offered two and three hours of free Wi-Fi respectively. Free unlimited Wi-Fi is currently offered to all passengers in Suites, First and Business classes, including non-KrisFlyer members.
It is also offered to SIA's Priority Passenger Service Club members and supplementary cardholders across all cabin classes.
With the move, SIA will become one of the first major airlines worldwide to offer free-of-charge, unlimited WiFi to passengers in all travel classes. According to the airline, the new enhanced WiFi offering will be available across almost the carrier's entire aircraft fleet and almost the whole global SIA route network.
As of May 1, SIA has 136 passenger aircraft in its fleet. About 95 per cent of SIA's fleet is equipped with inflight connectivity, with the exception of seven Boeing 737-800 planes that are among SIA's oldest aircraft. These seven planes are not Wi-Fi enabled and are slated to be retired in the coming years.
