People in Singapore can now file their neighbour dispute claims online, as the State Courts have launched the second phase of the Community Justice and Tribunal Systems (CJTS) today.
“The CJTS online filing will help parties save time and money, as they no longer have to take time off their busy schedules to come to the courts to file their documents,” said State Courts in a statement today.
“Parties who wish to file a neighbour dispute claim at the Community Disputes Resolution Tribunals (CDRT), can now file online anytime and anywhere with an internet connection,” it added.
Parties can take an online pre-filing assessment to find out if their claims fall within the jurisdiction of the CDRT, submit their documents online, select their court date and make payments online. Parties will also be able to view documents submitted by the other party and monitor their case developments online.
There are several features of the CJTS e-mediation. The parties concerned have the option to conduct a mediation session online with the help of a court mediator through the e-mediation function.
E-mediation can take place through CJTS at a date and time most suitable for both the disputing parties and their mediator. If the parties agree to resolve their dispute, they may proceed to withdraw their claim or apply for an online consent order through CJTS.
There is also the case search feature of the CJTS which allows the public to check online if there is a pending claim or order against them for small claims and CDRT matters.
Parties can also check if there were cases filed against any supplier of goods and services providers or residential tenancy claims to help them review their claims and merits of their case and enable them to make informed choices when contracting with a particular supplier.
Court users now have the convenience of the full suite of online services when filing a claim at the CDRT or the Small Claims Tribunals(SCT). The enhanced features of the CJTS provides convenience and flexibility for court users to file their claims online, conduct proceedings online, manage their cases and save time from travelling to court.
Individuals can access the CJTS with their SingPass, and corporate entities with their CorpPass. Pre-filing assessments and case search functions do not require a login with SingPass or CorpPass.
Since the launch of CJTS Phase 1 on July 10, 2017, there were 4,760 SCT cases filed online as at December 31, 2017. Fifty eight SCT cases have been settled by parties on their own using e-negotiation and applied for a consent order online without coming to the courts.
The next phase of the CJTS will include the online filing for the Employment Claims Tribunals.
